The Waiting-Time Distribution for the GI/G/1 Queue under the D-Policy

We study a generalization of the GI/G/1 queue in which the server is turned off at the end of each busy period and is reactivated only when the sum of the service times of all waiting customers exceeds a given threshold of size D. Using the concept of a “randomly-selected” arriving customer, we obtain as our main result a relation that expresses the waitingtime distribution of customers in this model in terms of characteristics associated with a corresponding standard GI/G/1 queue, obtained by setting D = 0. If either the arrival process is Poisson or the service times are exponentially distributed, then this representation of the waiting-time distribution can be specialized to yield explicit, transform-free formulas; we also derive, in both of these cases, the expected customer waiting times. Our results are potentially useful, for example, for studying optimization models in which the threshold D can be controlled. AMS 1980 subject classification. Primary: 90B22; Secondary: 60K25. IAOR 1973 subject classification. Main: Queues. OR/MS Index 1978 subject classification. Primary: 681 Queues.